Wednesday, April 10, 2013

Misc. Lessons - April 10, 2013: Emotional & Rational Intelligence

* Don't fall for drama. Stay even-keeled.

* Don't jump to conclusions especially about others' intentions toward you. Ask directly if possible but not in an attacking way.

* Communication is symbolic as well as literal. Understand when your words and deeds may be misunderstood because of their symbolic value.

* Look at people's true intentions.

* Read interactions not just actions. Study the dynamic.

* There is no such thing as an unimportant detail. If something strikes you as off, it is.

* Respect the desire to not be bombarded with useless information. Offer value and don't make your listener sift the wheat from the chaff.

* Somebody stopped to help you today. Say thank you.


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