Misc. Lessons - April 10, 2013: Emotional & Rational Intelligence

* Don't fall for drama. Stay even-keeled.

* Don't jump to conclusions especially about others' intentions toward you. Ask directly if possible but not in an attacking way.

* Communication is symbolic as well as literal. Understand when your words and deeds may be misunderstood because of their symbolic value.

* Look at people's true intentions.

* Read interactions not just actions. Study the dynamic.

* There is no such thing as an unimportant detail. If something strikes you as off, it is.

* Respect the desire to not be bombarded with useless information. Offer value and don't make your listener sift the wheat from the chaff.

* Somebody stopped to help you today. Say thank you.


About

Dr. Dannielle Blumenthal is an author, independent brand researcher, and adjunct marketing professor with 20 years of varied experience. An avid researcher and prolific, creative writer, Dr. Blumenthal's interests span communication, marketing, qualitative media content analysis, political rhetoric, propaganda, leadership, management, organizational development, and more. An engaged citizen, she has for several years worked to raise awareness around child sex trafficking and the dangers of corruption at @drdannielle on Twitter. You can find her articles at Medium, www.AllThingsBrand.com and www.DannielleBlumenthal.com, and she frequently answers questions on Quora. All opinions are Dr. Blumenthal's own.